Nixel#1 Trusted Voice AI Service
Every call answered.Every lead called back in seconds.
Answers, qualifies, books into your diary, hands to a human where it should.
- Answers calls
- Calls leads back
- Books appointments
- Hands to a human
It calls your mobile within seconds.
Inbound and outbound
It answers your calls.
It also makes them.
When someone calls you
Customer calls→Nixel answers→Qualifies→Books or hands over
- Answers on the first ring, day or night
- Talks like a person, not a menu
- Asks your questions and works out what they need
- Routes them to the right person or department
- Escalates urgent calls to you or your team
- Books them into your diary
- Takes a message when that is the right thing to do
When a new lead comes in
Lead comes in→Nixel calls→Qualifies→Books
- Calls them back within seconds, before they contact anyone else
- Same conversation, same questions, same booking
- Everything lands where you already work
If they do not answer, Nixel can continue the follow-up across configured channels until they book or opt out.
Available with Lead Follow-UpNo migration
Nothing about your business changes
Keep your number, keep your team, keep whatever you already use. There is no new system to learn and nothing to migrate. Every call, booking and detail lands back where you already work. Your day looks exactly the same, except the phone is always answered.
Keep what already works. Nixel fits around it.
What you get
Everything, from the first call
Set up with you, not handed over as a blank tool. One system, and one place every call and booking lands.
The product
Every call, written down
Logged, transcribed and given an outcome. Read any conversation back, see what was booked, and see where each caller came from.
NixelGood evening, Larkspur Property. How can I help?
MariaHi, I saw the two bed on Hollow Lane. Is it still available?
NixelIt is. Are you looking to buy or rent?
MariaBuying. We are chain free, moving in about two months.
NixelThat helps. Have you got a budget in mind?
MariaUp to about three twenty.
NixelThat works for this one. I can get you in to see it Thursday at half five, or Saturday morning. Which suits?
MariaThursday is better.
NixelBooked for Thursday at 17:30. I will text you the address now.
Enquiry about the two bed on Hollow Lane. Chain free, buying, moving in roughly two months, budget up to 320k. Viewing booked for Thursday at 17:30 and address sent by text.
- 19:42 Call answered by Nixel 2:14
- 19:43 Qualified against your questions
- 19:44 Viewing booked, Thu 18 Sep 17:30
- 19:44 Confirmation text sent
Viewing Thursday 17:30. Sam notified.
Before you ask
Questions, answered.
It says so plainly and passes the call to a person, or takes a message and tells the caller when someone will come back to them. It does not guess at an answer it does not have.
It holds a normal conversation. It listens, it interrupts naturally, and it answers in its own words rather than reading a script. Most callers treat it as a person on the desk.
It answers. Evenings, weekends and holidays are when a lot of calls go unanswered, and those are the ones most likely to ring somebody else next.
Yes. You can set which calls come straight to you or your team, and it will hand over mid-call when a caller asks for a person or when the situation calls for one.
Yes. When a new enquiry comes in, it rings them back within seconds and has the same conversation it would have had if they had called you.
Yes. You keep your number. Calls are routed through it, so nothing changes for anyone who already has it.
Call recording is common in UK business and is generally permitted where callers are told and the recordings are handled properly. We configure announcements, retention and access with you, and how you use recordings remains your decision. If you need a definitive answer for your sector, take it to your own adviser.
Days rather than months. We configure your questions, routing and diary with you, test it against real calls, and go live once you are happy with how it handles them.
It depends on how many calls you take and what you want it to handle. We will give you a straight number on the call once we know your volume, with no setup fee hidden behind it.
Try it yourself
Hear Nixel handle a real call.
It rings your mobile within seconds.
Rather just talk to a person? Book a 20-minute walkthrough.