AI Receptionist + Call Agent
Hear how Nixelwould work inyour business.
Nixel calls your phone, learns how your business handles enquiries, and shows you how it would speak to your customers.
- 1Learns your business
- →2Tailors the demo
- →3You hear it live
Calls within seconds · Takes about 2 minutes
Inbound and outbound
It answers your calls.
It also makes them.
When someone calls you
Customer calls→Nixel answers→Qualifies→Books or hands over
- Answers on the first ring, day or night
- Talks like a person, not a menu
- Asks your questions and works out what they need
- Routes them to the right person or department
- Escalates urgent calls to you or your team
- Books them into your diary
- Takes a message when that is the right thing to do
When a new lead comes in
Lead comes in→Nixel calls→Qualifies→Books
- Calls new leads back within seconds, before they go cold
- Handles the conversation and asks the right questions
- Qualifies the lead and books them straight into your diary
- Escalates to a human when the conversation needs your team
- Follows up across connected channels when they do not book straight awayLead Follow-Up
- Nurtures the lead over timeLead Follow-Up
- Everything is logged back into the systems you already use
Following up across channels and nurturing a lead over time are part of Lead Follow-Up rather than the base package.
Available with Lead Follow-UpCustomers
Businesses already running on Nixel
Real businesses. Real conversations. Real opportunities moved forward.
The biggest difference was speed.
We used to lose enquiries simply because nobody got back to them quickly enough. With Nixel, leads are being called back almost immediately, qualified properly, and booked into the diary without the usual delays.
It feels like having another member of staff.
Nixel handles the first part of the conversation exactly how we would want it handled. It answers calls, asks the right questions, and only escalates when someone from our team is actually needed.
It does not just answer calls, it moves things forward.
What impressed us most was that it was not just a voice on the phone. It actually helps qualify enquiries, gets people booked in, and keeps everything organised in one place for the team.
It gave us coverage without changing how we work.
We kept our number, our team, and our process. Nixel just fitted around it. Calls are answered more consistently, leads are handled faster, and the handover back to the team is seamless.
No migration
Nothing about your business changes
Keep your number, keep your team, keep whatever you already use. There is no new system to learn and nothing to migrate. Every call, booking and detail lands back where you already work. Your day looks exactly the same, except the phone is always answered.
Keep what already works. Nixel fits around it.
What you get
Everything, from the first call
Set up with you, not handed over as a blank tool. One system, and one place every call and booking lands.
The product
Every call, written down
Logged, transcribed and given an outcome. Read any conversation back, see what was booked, and see where each caller came from.
NixelGood evening, Larkspur Property. How can I help?
MariaHi, I saw the two bed on Hollow Lane. Is it still available?
NixelIt is. Are you looking to buy or rent?
MariaBuying. We are chain free, moving in about two months.
NixelThat helps. Have you got a budget in mind?
MariaUp to about three twenty.
NixelThat works for this one. I can get you in to see it Thursday at half five, or Saturday morning. Which suits?
MariaThursday is better.
NixelBooked for Thursday at 17:30. I will text you the address now.
Enquiry about the two bed on Hollow Lane. Chain free, buying, moving in roughly two months, budget up to 320k. Viewing booked for Thursday at 17:30 and address sent by text.
- 19:42 Call answered by Nixel 2:14
- 19:43 Qualified against your questions
- 19:44 Viewing booked, Thu 18 Sep 17:30
- 19:44 Confirmation text sent
Viewing Thursday 17:30. Sam notified.
Before you ask
Questions, answered.
It says so plainly and passes the call to a person, or takes a message and tells the caller when someone will come back to them. It does not guess at an answer it does not have.
It holds a normal conversation. It listens, it interrupts naturally, and it answers in its own words rather than reading a script. Most callers treat it as a person on the desk.
It answers. Evenings, weekends and holidays are when a lot of calls go unanswered, and those are the ones most likely to ring somebody else next.
Yes. You can set which calls come straight to you or your team, and it will hand over mid-call when a caller asks for a person or when the situation calls for one.
Yes. When a new enquiry comes in, it rings them back within seconds and has the same conversation it would have had if they had called you.
Yes. You keep your number. Calls are routed through it, so nothing changes for anyone who already has it.
Days rather than months. We configure your questions, routing and diary with you, test it against real calls, and go live once you are happy with how it handles them.
It depends on how many calls you take and what you want it to handle. We will give you a straight number on the call once we know your volume, with no setup fee hidden behind it.
Try it yourself
Hear Nixel handle a real call.
It rings your mobile within seconds.
Rather just talk to a person? Book a 20-minute walkthrough.