Nixel Leads · New Lead Management
When someone shows interest, the next step should already be happening.
Nixel responds, follows up, qualifies, books and hands over, then keeps the conversation moving until there is a clear next step.
A few of the shapes this takes.
Yours is configured around how your business actually works, so not every client runs every channel.
Website form submitted
Nixel responds
AI call or message
Qualified
Booked
CRM updated
Incoming call
AI answers
Understands the request
Qualified
Booked or transferred
Details logged
Social or WhatsApp enquiry
Instant reply
Conversation continues
Qualified
Appointment or human handover
Lead does not respond
Follow-up continues
Channel changes when it should
Conversation resumes on reply
What slow replies cost
Every hour a lead waits, fewer of them convert.
Put in your numbers. The estimate is what delayed replies and missed follow-up are costing you a year.
Conversion rate
Usual reply time
Estimated revenue at risk£a yearDelayed replies, missed follow-up.
Get a quick breakdown of where your opportunities may be slipping away.
Keep what already works.
Your CRM stays the source of truth. Bookings land in your calendar. Your number, your voice, your hours. Escalation to a named person when it matters.
Not every opportunity is new.
The same system, pointed at interest you have already paid for.
Explore Lead Reactivation